Customers are crucial to the success of your business. How you relate to your customers will determine if they stay with you or leave.
It is crucial for you to always be updated about your clients activities to be able to maintain a good relationship with them. Keep a database of your clients and monitor spending and purchase patterns to enable you tailor your specific offerings to your customers. Register new clients, send them messages on the holidays and also update them on any information they need to be updated with. In addition, you can record various notes on your customers and always be up to date with information on your clients. You can also manage which clients you’re losing and the ones you have been able to retain using the CRM feature. Find ways to revive dealings and business with your old clients with the database you can have on your SmartSale.