SPAs & Salons
When running your business making sure customers are satisfied with service is almost and always what matters most for every manager. Staying hip and trendy usually is the focal point and it is easy to lose sight of the important administrative aspects of the business that go a long way to provide exceptional services thus leaving a lasting impression on your customers. The ability to multitask in addition to playing an oversight role is very key ensuring the success of any business venture, particularly in the beauty industry when running spas and salons.
SmartSale ERP is the all-in-one software for managing your salon and spa right at the click of your mouse. It is simple to use, offers an integrated, cost effective solution for businesses and accommodates all the flexibilities that come with the business operations. It not only handles sales and inventory, but also offers customer-centric features enabling you to be in tune with what your customers’ needs might be. With this you can:
- Receive bookings
- Be informed of client sessions and appointments
- Keep regular contact with your customers via emails and text messages
- Easily send out automated reminders and notifications to clients
- Easily keep track of your sales, running expenses and profits
You can manage your staff, find out which staff is available, assign clients’ to staff, know what appointments they have scheduled, as well as the duration, type, and price of each appointment. Not sure if you’re making a profit or loss can be dicey, with our in-built report and analytic tools, it allows you to monitor and assess various aspect of your operation such as stocks, sales, expenses, purchase patterns etc.
In addition to above, SmartSale ERP provides you with a solution for loyalty program to reward loyal customers. Whether Biometric or Smartcards, your client can easily be verified before service is rendered and points are accrued every time they purchase a service. There are many benefits of using this reward schemes, some of these include:
- Enjoy repeat business
- Effective marketing campaigns
- Easily set up discounts based on customer or service rendered
- Increase customer base
More so, multiple branches can be easily managed using our CloudSync feature. This allows you to view, manage and be informed of sales and other transactional activities occurring at your other branches from anywhere in the world. Our in built dashboard allows you to get real time information.
Why not give us a call today for a free demo?